Support

Last updated 9 October 2026

Stuck, found a bug, or have an idea? Email[email protected] and a real person will reply, usually within a day. In the app you can also go to You → Help and feedback.

Signing in

Kippup emails you a 6-digit code; there's no password. If it doesn't arrive within a minute, check your spam folder, then ask for a new one. You can also sign in with Apple or Google.

Getting your people in

Start a group from You → Groups, then share its invite link in Messages, WhatsApp or anywhere else. Anyone with the link can join for 14 days.

Making a plan

Tap + on Home, Calendar or Plans, give it a name, choose a group or people and pick a time. Not sure when? Choose "Let them choose" and the group votes in their chat.

Your phone's calendar

In You → Settings → Calendar connections you can keep your phone's calendar updated with your plans, and share your own calendars with your groups as busy times. Nothing is shared until you turn it on.

Someone is bothering you

Press and hold their message and choose Report, or block them from their page. They aren't told. We look at every report within 24 hours.

Deleting your account

You → Settings → Account → Delete account. See Privacy for exactly what's removed.